rajabaji FAQ — KYC to Betting
Find detailed answers to the most frequently asked questions about account verification, live casino, cricket betting and deposits — all in one place.
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This page answers the most common questions from both new and experienced players on rajabaji. Whether you want to know how to complete identity verification (KYC), learn about different live casino games, understand how to bet on cricket or other sports, or deposit money using bKash or Nagad — you will find clear information here. If you have any questions after rajabaji Login, live chat support is also available.
Identity Verification (KYC)
rajabaji may request KYC verification when you make a significant withdrawal for the first time, or during a routine account security review. It may also be triggered if unusual activity is detected on your account. This is a normal process to keep your account secure — not a sign of any problem. Having your documents ready means the process goes faster.
At rajabaji, a National ID card (NID) is the most common and accepted document for identity verification. A passport or driving licence can also be submitted. For address verification, a recent bank statement or a copy of a utility bill may be used. Photos of documents must be clear and complete — blurry or cropped images are not accepted.
Yes, this is very important. The name on your rajabaji account must exactly match the registered name on your bKash, Nagad or Rocket number. For bank transfers, the bank account name must also be the same. If the names do not match, your withdrawal may be delayed or rejected.
When KYC is rejected, rajabaji usually gives a reason — such as poor image quality, an expired document or a name mismatch. Submit the correct documents again based on the reason given. When taking new photos, make sure the lighting is good and all four corners of the document are in the frame. If the problem keeps happening, contact live chat — the support team can help you in Bengali.
All documents submitted to rajabaji are stored on SSL-encrypted servers and used only for KYC verification. Your personal information is not shared with any third party. Read the privacy policy for full details on data protection.
You can start playing on rajabaji right after registration. However, you may need to complete KYC before making a significant withdrawal. Completing KYC early means you can withdraw your winnings without any delays later on. Following responsible gaming rules keeps your account secure.
Questions about Live Casino
In Baccarat you can bet on three outcomes: Player, Banker or Tie. The hand whose card total is closest to 9 wins. 10s and face cards count as zero. In rajabaji's Aster Live section you can play at live tables with real dealers powered by Evolution and Ezugi. The Banker bet carries a slightly lower commission, so it is statistically a marginally better option.
Yes, both Teen Patti and Andar Bahar are available in rajabaji's live casino section. In Teen Patti, each player is dealt three cards and the highest-ranking hand wins. In Andar Bahar, a trump card is revealed and you bet on whether the next card of the same value will land on Andar (left) or Bahar (right). Both games are simple and fast-paced.
For beginners, "even money" bets are the easiest in Roulette — such as red/black, odd/even, or 1-18/19-36. The chances are close to 50/50 and the payout is 1:1, meaning you win the same amount you bet. rajabaji offers both European and Live Roulette formats. A Straight Up bet on a single number pays out more but the odds of winning are much lower.
Bet limits vary across rajabaji's live casino tables — some tables allow lower stakes for those just getting started, while high-limit tables are available for experienced players. The minimum and maximum bet for each table is displayed on screen, so check before you sit down. The limits are set with players of different levels in mind.
Yes, rajabaji's live casino games run smoothly on both mobile browsers and the app. For the best experience, use a stable internet connection and an up-to-date browser. Live dealer video feeds display well on both Android and iOS devices. If the video buffers, turn off data saver mode.
Cricket and Sports Betting
The most popular cricket markets on rajabaji are: Match Winner (which team wins), Toss Winner, Top Batter, Top Bowler, Innings Run Total Over/Under, and ball-by-ball live betting. Live betting on T20 matches is especially engaging because the odds shift every over. Read the cricket betting guide for more detail.
Decimal odds show your total return — not just the profit. Example: Team A is at 2.50 odds. A ৳1,000 bet returns ৳2,500 in total (৳1,500 profit plus your ৳1,000 stake). If Team B is the favourite at 1.25 odds, a ৳1,000 bet returns ৳1,250 in total (৳250 profit). Favourites always have lower odds; underdogs always have higher odds.
In an accumulator, multiple selections are combined and all the odds are multiplied together, which can make the return much larger. Example: 3 selections at 1.40 × 1.50 × 1.80 = 3.78 odds. A ৳100 bet returns ৳378 — but every selection must win. If even one loses, the whole bet is lost. So while a multi-bet looks attractive, the risk is higher.
If a match is cancelled or ends with No Result, rajabaji generally refunds the bet (Void). However, if a certain part of the match has been completed (for example, at least 5 overs) and a result is determined by the Duckworth-Lewis method, that may be treated as the final result. Full rules are available on the terms and conditions page.
Yes, BPL, IPL, T20 World Cup and other international cricket matches are all available on the same platform at rajabaji. During the BPL season, special markets are added for Bangladesh Tigers matches. You can place bets on multiple matches at the same time and combine selections from different matches in a multi-bet.
A confirmed bet generally cannot be changed or cancelled. So check your selection, stake and odds carefully before placing the bet. Some markets offer a Cash Out option, which lets you take a certain amount back while the match is in progress — but this is not available for all matches or markets.
How to Deposit
The minimum deposit on rajabaji is ৳100 across all payment methods. Whether you use bKash, Nagad, Rocket, Upay or bank transfer, you can get started with just ৳100. The welcome bonus also applies to this minimum deposit. Visit the rajabaji Casino offers page to claim your bonus.
The deposit methods currently available on rajabaji are: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, commonly used banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank are supported. Mobile wallet deposits are generally processed faster.
After logging in, go to the deposit page and select bKash as your payment method. Send the payment from your bKash app to the rajabaji merchant number shown on screen, then submit the transaction ID (TrxID). Before every deposit, use the number displayed on the portal to make sure it is correct — sending to an old number may mean your deposit is not credited.
First confirm the transaction ID (TrxID) from bKash or Nagad. Then contact rajabaji live chat with the TrxID, the amount sent and the time of the transaction. In most cases the deposit is verified and credited within a few minutes. Money sent to the wrong number is very difficult to recover, so always double-check the number before sending.
rajabaji does not charge any additional fee for deposits. However, your mobile wallet or bank may apply their own transaction charges — those are set by the respective service provider. It is a good idea to check your wallet's fee structure before making a deposit.
The minimum withdrawal amount on rajabaji is ৳1,000. Requests are usually processed within 15 minutes to 2 hours. Withdrawals to bKash, Nagad, Rocket and Upay are relatively faster. Having KYC completed and the account name matching your payment method name speeds up the process.
Have more questions? Talk to us
If you could not find your answer on this page, rajabaji's support team is always ready to help — in Bengali and in English.
Live Chat
Open the chat window from any page on the site and talk to us directly. Active 24/7 — day or night, any time.