rajabaji Terms and Conditions

1.1 Platform Introduction

rajabaji is an online gaming and betting platform for Bangladeshi users. It is accessible via both mobile and web browser. Android (APK) and iOS apps are available through official channels.

1.2 Prerequisites for Use

To use any service of rajabaji, users must be 21 years of age or older. Identity documents for age verification may be requested at any time.

2.1 One Account Policy

Each person may open only one account. Operating multiple accounts is considered a violation of the rules and may result in suspension or closure of all accounts, along with forfeiture of any deposited balance.

2.2 Account Security

Sharing your login details, password and OTP with any third party is strictly prohibited. Any unauthorized use or suspicious activity on the account must be reported to the support team immediately.

2.3 Identity Verification (KYC)

rajabaji may initiate an identity verification process at any time. Users may be asked to provide a national identity card, passport or other documents. Withdrawals may be held until verification is complete.

3.1 Deposit Methods and Minimum Amount

Accepted deposit methods on rajabaji are: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major banks). The minimum deposit amount for each method is ৳100.

3.2 Withdrawal Methods and Timeframe

The same methods — bKash, Nagad, Rocket, Upay and bank transfer — can be used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours.

3.3 Transaction Integrity

Users must ensure that deposited funds come entirely from legitimate sources. If money laundering or fraud is suspected, rajabaji reserves the right to suspend deposits and withdrawals on the relevant account.

4.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to ৳8,000. The bonus amount must be wagered 15 times before withdrawal. For example: depositing ৳1,000 adds ৳1,500 in bonus, making the total balance ৳2,500, and the wagering requirement is ৳1,500 × 15 = ৳22,500.

4.2 General Bonus Rules

• Bonus funds cannot be withdrawn directly as cash; winnings become withdrawable only after the wagering conditions are met.
• Claiming the same bonus more than once is prohibited.
• rajabaji reserves the right to modify, suspend or cancel any bonus offer.
• If bonus conditions are not met, the bonus and associated winnings may be forfeited.

4.3 Other Promotions

Weekly reload offers, slot bonuses, cricket offers, birthday rewards and referral rewards — each offer has its own wagering conditions and time limits, which will be detailed on the rajabaji promotions page.

5.1 Cashback Calculation Method

Weekly cashback is determined based on the net loss remaining after total winnings are deducted from total losses for that week. For example: if a Gold member's net loss in a week is ৳20,000, cashback of ৳20,000 × 0.9% = ৳180 will apply.

5.2 Tier Upgrade Process

Advancement from Bronze to Diamond depends on the user's regular activity and betting volume. The maximum weekly cashback rate at each tier is Bronze 0.3%, Silver 0.6%, Gold 0.9%, Platinum 1.2% and Diamond 1.5%.

5.3 Use of VIP Benefits

VIP benefits are non-transferable and cannot be moved to another account. rajabaji reserves the right to modify the VIP program structure at any time, though active members will be notified in advance.

• Using software or automated scripts to conduct gameplay or betting.
• Opening multiple accounts or using other people's accounts for the purpose of bonus abuse.
• Any attempt at matched betting, collusion or manipulation of game outcomes.
• Knowingly exploiting technical errors in the platform and any winnings obtained from such errors.
• Operating an account using a false identity or another person's details.
• Using rajabaji's trademarks, logo or content without permission.

7.1 Purpose of Data Use

Collected data is used solely to provide services, verify identity, ensure security and improve the user experience. Data is not sold to any third party.

7.2 Cookies and Tracking

The rajabaji website uses cookies to manage sessions and improve platform performance. Cookies can be disabled through browser settings, though some services may become limited as a result.

8.1 Setting Your Own Limits

Users can set daily, weekly or monthly deposit limits. There is also an option to temporarily or permanently close an account if you have concerns about your gaming habits.

8.2 Support and Guidance

For detailed information and support regarding the negative effects of gaming or addiction, visit our Responsible Gaming Guidelines page. rajabaji's support team is available 24/7 in Bengali and English.

9.1 Reasons for Account Suspension and Closure

• Violation of any clause in these rules.
• Connection to fraud, money laundering or illegal activity.
• Using the service from a restricted region or outside the age limit.
• At the user's own request.

9.2 Balance Refund Process

In the case of a standard account closure, the valid balance will be returned to the user's registered payment method after verification. If closure is due to a rule violation, decisions regarding the balance will be made subject to review.

• Loss due to internet disconnection or third-party network issues.
• Issues arising from faults in the user's own device or software.
• Loss resulting from the user's own negligence or voluntary disclosure of information.
• Service disruption during unplanned technical maintenance or server upgrades.

rajabaji works to resolve any technical issues within a reasonable time. Detailed answers to any questions can be found on our FAQ page.

11.1 How to Submit a Complaint

Any complaint can be submitted via live chat or email. The complaint must clearly state the transaction date, amount and description of the issue. rajabaji will review each complaint within a reasonable time.

11.2 Final Decision

After internal review, rajabaji's decision will be considered final. In disputes, game logs, transaction records and server data will be used as evidence.

11.3 Contact Channels

For support, contact us via 24/7 live chat or email us at: [email protected]

Regular users are advised to check this page from time to time to stay informed of the latest terms. Continued use of the platform after any amendment will be considered as agreement to the new terms.

To learn more about rajabaji or understand our background and policies, visit our About Us page.