rajabaji's Privacy Policy

rajabaji is an online gaming and betting platform designed for users in Bangladesh. This privacy policy applies to rajabaji's website, mobile application, and all other digital services.

The main purpose of this policy is to clearly inform you about what information is collected when you use our platform, why it is collected, and how it is managed. By using this service, you are considered to have accepted the terms of this policy.

Our Terms and Conditions complement this privacy policy — reading both documents together will give you a clear understanding of how rajabaji's services work.

rajabaji collects two types of information: personally identifiable information and non-personal technical information.

2.1 Personal Information

During account registration and verification, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Username and password chosen by the user (stored in encrypted form)
• Verification information related to national identity card or passport
• Bank account and mobile wallet (bKash, Nagad, Rocket, Upay) details
• Transaction history and financial activity records

2.2 Technical and Behavioural Information

Certain technical information is collected automatically while you use our platform:

• IP address and device identification information
• Browser type, version, and operating system
• Session duration, list of pages visited, and click patterns
• Game play history and betting activity
• Geographic location (not GPS-based; approximate location derived from IP address)

rajabaji collects your information in several ways. Each method is explained in detail below:

3.1 Information You Provide Directly

When you create a new account, log in, make a deposit or withdrawal, or contact our support team, you provide information directly. Providing this information is your choice; however, if you do not provide the information required for registration or identity verification, you may not be able to use the service.

3.2 Automatic Collection

Our technical infrastructure automatically collects log data during each of your sessions. This uses cookies, web beacons, and local storage technology. This information helps keep the site functioning securely and improves the user experience.

3.3 Information Received from Third Parties

As part of identity verification or payment processing, we may sometimes receive limited information from mobile financial service providers or other authorised third parties.

rajabaji uses the information collected about you only for the purposes listed below:

• Managing account creation, verification, and secure login
• Processing deposits, withdrawals, and other financial transactions
• Applying bonuses, rewards, and promotional offers
• Preventing fraud, money laundering, and other illegal activities
• Running analytics to improve site performance
• Providing customer support and resolving complaints
• Sending you relevant promotional messages and updates (if you have given consent)
• Monitoring play patterns to apply responsible gaming policies

We never sell your information commercially or transfer it to third parties for marketing purposes without your consent.

rajabaji treats the security of your information as its highest priority. We store your data using modern security technology and defined procedures.

5.1 Encryption and Technical Security

• All data transmissions are encrypted using SSL (Secure Socket Layer) technology
• Passwords and financial information are stored using industry-standard hashing methods
• Server access is managed through strict role-based controls
• Regular security audits and vulnerability testing are carried out

5.2 Data Retention Period

Your information is retained for the entire time your account is active and, after account closure, relevant financial and identity information is kept for a defined period. This is required by financial regulations and fraud prevention obligations. After the defined retention period, data is securely deleted or anonymised.

5.3 Response to a Data Breach

If a data breach occurs, we will investigate promptly and notify affected users as quickly as possible. Necessary technical measures will also be taken immediately.

rajabaji shares your personal information with third parties only in specific situations, which are described in detail below:

6.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and managing technical infrastructure. These partners receive only the information needed to carry out their specific tasks and are required to comply with confidentiality agreements.

6.2 Game Providers

We work with game studios such as PG Soft, Pragmatic Play, JILI, and Evolution to operate slots, live casino, and other games. Limited session data may be shared with them to ensure game fairness and performance.

6.3 Legal Obligations

We are required to provide information in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities. No information beyond what is legally required is disclosed in such cases.

6.4 No Sale of Information

rajabaji does not under any circumstances sell, rent, or transfer your personal information to third parties for commercial purposes.

Our website and app use cookies and similar tracking technologies. These technologies are important for the smooth operation of the platform.

7.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and payment processing — these cannot be disabled.
• Functional Cookies: Store your language preference, layout settings, and other personal preferences.
• Analytics Cookies: Collect site usage statistics to help improve the service.
• Marketing Cookies: Used to show relevant ads based on your interests (subject to your consent).

7.2 Cookie Controls

You can disable non-essential cookies from your browser settings. Keep in mind that disabling essential cookies may disrupt login or payment functions. Every modern browser has specific settings for managing cookies.

rajabaji respects your privacy rights. Your main rights are described below:

8.1 Right to Access

You can request a copy of the information stored about you at any time. This request can be made through our support team and will be responded to within a reasonable time.

8.2 Right to Correction

If any information in your profile is incorrect or incomplete, you can request that it be corrected. Some information can be changed directly from account settings; other changes may require a verification process.

8.3 Right to Deletion

In certain circumstances, you can request that your information be deleted. However, financial transaction history and identity verification information must be retained for a defined period for legal reasons.

8.4 Right to Withdraw Consent

You can withdraw your consent for marketing communications at any time. This will apply to future communications; messages already sent will not be affected.

rajabaji is a 21+ platform. No person under the age of 21 may use this platform, and we do not knowingly collect any information from minors.

Age verification is mandatory during account registration. If we find that a minor has created an account, that account will be closed immediately and the related information will be deleted.

If a parent or guardian believes their child is using this platform, please contact our support team without delay. We will act on this very quickly.

rajabaji may revise this privacy policy from time to time to keep up with changes in technology, the scope of services, or legal requirements.

If any significant change is made, we will publish a clear notice on the website and inform registered users via their mobile number or email. Continuing to use the platform after a change means you have accepted the revised policy.

The date of each version will be shown at the top of this page as the "Effective Date". To review a previous version, contact our support team.